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Funnel

A marketing funnel visualizes the customer journey from first awareness to final purchase, typically narrowing at each stage as prospects qualify themselves or drop off. Common stages include awareness, interest, consideration, intent, and purchase. The funnel framework helps structure marketing strategies and identify optimization opportunities.

How This Applies to Home Care Marketing

The home care funnel has unique characteristics. The awareness stage often begins with concerning observations about a loved one. Interest develops as families research options. Consideration involves comparing care types and providers. Intent crystallizes when families begin contacting agencies. Conversion happens when they hire.

Understanding your funnel helps allocate marketing resources appropriately. If you have strong awareness but low conversion, focus on decision-stage content and sales process. If consideration traffic is low, invest in comparison content and retargeting. Funnel analysis reveals where the real opportunities lie.

Key Takeaway

Map your specific home care funnel and measure each stage. Identify where the biggest drop-offs occur—that’s where optimization will have the most impact. A complete funnel strategy addresses every stage, not just the bottom where conversions happen.

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